The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
๐ฅ Hot Right Now in Candy Crush Jelly Saga ๐ถ
๐ Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
๐ Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
Game freezing for anyone else?
Chickashaangel
Posts: 5
Level 2
in Support
My game froze right in the middle of the game. Was going to probably win. Plus I had won the lastv4 games in a row. Had to close game and go back in. This us frustrating. Anyone else having problems?
0
Answers
-
Hello and welcome I noticed this very often.
It's helpful if you wait and then the game continues. Please don't close. This causes you to lose a life and could have ended the game. Please be patient and wait. I would recommend that before you play a new level, you close it first and then open it. This means everything stays with you.
Good luck
Please let me know how you felt about it! Thanks๐
0 -
Have to keep trying to load the game and it freezes . Very annoying.
0 -
Hello and welcome
Please update your game and clear the cache.
Good luck
0 -
@janrae warm welcome!
First of all, please make sure that you have the latest version of the app and your device software.
Also, check if you have enough free space. You'll need at least 2 GB.
You can find more measures for freezing and crashing here:ย ongoing-issue-what-to-do-if-my-game-crashes
0
