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My game froze right in the middle of the game. Was going to probably win. Plus I had won the lastv4 games in a row. Had to close game and go back in. This us frustrating. Anyone else having problems?
@janrae warm welcome!
First of all, please make sure that you have the latest version of the app and your device software.
Also, check if you have enough free space. You'll need at least 2 GB.
You can find more measures for freezing and crashing here: ongoing-issue-what-to-do-if-my-game-crashes
Hello and welcome
Please update your game and clear the cache.
Good luck
Have to keep trying to load the game and it freezes . Very annoying.
Hello and welcome I noticed this very often.
It's helpful if you wait and then the game continues. Please don't close. This causes you to lose a life and could have ended the game. Please be patient and wait. I would recommend that before you play a new level, you close it first and then open it. This means everything stays with you.
Please let me know how you felt about it! Thanks🙂
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭