on Candy crush and candy crush jelly

smbkjn · October 2023

So I had already asked this question but I cleared my history, cookies and cache and it didn't help. So I keep getting this exact message: You have experienced an error that we are working hard to fix. Please try again in a moment. What can I do to fix it?

PrettyBubbles · October 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/424452/on-candy-crush-and-candy-crush-jelly

Hi my friend sorry to hear you are having this problem

It could be a few things please first check for any pending updates be sure you have a strong Internet connection and a minimum of 2 gig of free memory

Log out of everything and leave your device off for a moment or two

Let's see if this resets things for you

If not please let us know what device and platform you are currently using 💓

Spinnifix · October 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/424452/on-candy-crush-and-candy-crush-jelly

Hello and welcome

What device are you playing on? It sounds like you're playing a game on the PC and a browser, could that be? If yes, please download the app. Do you play on FB or King?

smbkjn · October 2023

I am on a Mac on Facebook

Spinnifix · October 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2841660#Comment_2841660

Hello and thank you for your answer. There are always problems on FB. I would therefore recommend that you get a King account. You can sync King account with FB account. This is in the help center and follow these steps. I would also recommend you download an app. Then you won't have so many problems. If you have any further questions, please get in touch!

I wish you a nice day.