📣 Come share your thoughts 💗

Spinnifix

@Nikolaos_Prodromidis

Dear Niko

I would like to bring you here. Because the threads all get mixed up.
Many players gave insights into their technical abilities.
Like @ElenaVorona. She comes from this industry.
Thank you for still discussing with us. Because you are the only one
left. The others were already giving up. Which is understandable.

Spinnifix

So, I have something different now and I see it
more and more. My opinion is that soon all games will be removed and
there will be nothing left by King.
I play several games and in every game there are problems with the ads
and getting boosters and extra moves.
Months ago I gave it to customer service in a game. Then I just got a
standard text about what I should do. I had done everything. This
wasn't enough and I wrote everything I could and never got any answers.
I have to be honest and say that I have never received personal answers
from the help center.

I would like to show what is going on: You should
look at advertisements and click on them. Then nothing happens and the
game starts again from the beginning. Often it is: no video available.
Or advertising was interrupted. You haven't done anything and only
mistakes come.
Or you watch commercials and get nothing and the game starts over. Or
you only get half of the 3 displays and not what you are entitled to.
I have this in every game. This didn't exist before. Everything that
looks like errors is installed. Believe me, this will all be over with
King soon. You see a lot and it becomes less and less.
Players have already given up and left. You're just talking your mouth
off. That's the truth.

@Nikolaos_Prodromidis @Nadia1770 @_Elsa_ @NamTruong2001 @Cat-13 @200mimis @95chata @rebelchild @Racoon7

ElenaVorona

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3076561#Comment_3076561

They know everything.
Re-read their posts again. What they're saying?
Community moderators say: “We hear you. We know about your problems. We always pass information about your problems to the Community Managers.”
Community managers say: “We hear you. We know about your problems. We always pass information about your problems to the Studio.”
But the Studio is silent. Maybe because answering the questions and problems of ordinary players is not a royal business? Or they just don't care about you and us.
"Something is wrong in the Danish kingdom." (C)

Racoon7

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3077050#Comment_3077050

Hello dear Peggy,

I don't have any Ads in my games, so cant comment on this.

Nobody seems to want to help or answer questions nowadays, there is very little in Customer Service and this to me is very general in real life, not just King.

I find it is very sad.

In other life scenarios it very difficult to even contact such.

ElenaVorona

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2943038#Comment_2943038

Wow!
What an interesting and informative post about our CM.
Thank you.

I want to join the conversation.

Привет, Арина.
Как дела?
Всё хорошо?

ElenaVorona

Edited by CM: 🤨 Hold on a bit! Please remember to be sweet and kind - Check our House Rules

Nikolaos_Prodromidis

Hi everybody!

Thanks Peggy for tagging me here!

Lets follow my old style of commenting: 😁😎

• Help Center: only typical "general" answers come out without any specific description to "touch" the member's question! I suppose thatthe answers are given by a bot! 🤖🤯
• Staff members: mostly "general" answers also here!
• Ads: It could be some technical problem, but if it is for a long time I don't know!
• About King games we don't know what's going on out there! We just know that the Community has problem, the old members are tired or retired, the new members don't stay too long and so! This does not mean that there aren't millions of people who play King games out there, without any interest to follow the Community!

@_Elsa_ @NamTruong2001 @Cat-13 @200mimis @95chata @rebelchild @Racoon7 @Spinnifix

@ElenaVorona

Spinnifix

@Racoon7

Hello dear Traci

If you play on a PC, you won't get any ads. Only on mobile devices. I
don't believe in the tests anymore either. Because it's nonsense to
talk about tests after years. You can't keep doing this. There are a
lot of strange things going on here. Now, after years, I have my
opinion.

Spinnifix

Anyone who is interested. My email address is in
my profile. He is welcome to write to me because I would like to have a
private conversation with you.

@Nikolaos_Prodromidis @Nadia1770 @ElenaVorona @NamTruong2001 @Racoon7 @rebelchild @95chata @Cat-13 @200mimis @_Elsa_

rebelchild

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3077582#Comment_3077582

Please don't leave the community! @ElenaVorona

When I see you posting, it comforts me to know you are alive and kicking.