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Hi Maggy, we ask that you do not uninstall your app. When you do that you loose all of your boosters. You can always do a soft reset, which is log out and log back in, and you will loose nothing. But even that will not work on the problem we are currently having.
Yes, you will be able to get back to your original level once they find a fix. We ask for your patience. 🤗
Hello!
If you have reinstalled the game, play level 1 and then log in again with your details. Then you are at your current level. Good luck
Finally got somewhere that knows what's going on. I have reinstalled the app will I have to start over when it's fixed?
Here was the comment from out CM. We ask for your patience 🤗
i am having this problem with crashing jelly when loading on my pc
Thank you for letting me know. I am not sure what happened. 🤗
The link johamilton posted above -Loading issue on Windows, doesn't work. I haven't been able to play Candycrush Jelly Saga for ages. Any idea when the problem will be sorted?
Hi, sorry for the problem. You can go here to read about it 👉️Loading issue on Windows💕
It's a known issue and they are working on it. There are a couple other threads about it.
Jelly fans, get ready to compete 🏅 Our brand-new Weekly Contest is here! Challenge other players each week, climb the leaderboard, and grab jellylicious rewards! 💥 How it works Compete against 7 other players in a week-long contest; Win as many new levels as you can; Each time you beat a new level, you’ll earn 1 point on…
Hey my Jellyicious family! 😍 I hope you are ready for some winter fun 🎉❄️ This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest 🎁 Once you have entered at least one of the eight contests, go to the…
🎅Hello Jellies and Happy Holidays to all This time of year is so busy, so we are just going to have a little fun ✨Here are the words that you need to find. Holidays ~ All ~ Wishes ~ Family ~ Jo ~ Friends ~ And ~ With ~ Some ~ Wonderful ~ Jess 🎄How to Play Find all of the words on the Star and mark you words. Once found put…
Dare to leap through the swamp for a share of 100 Gold Bars? A new adventure has arrived in the Jelly Kingdom. You and other players have landed in the mysterious Jelly swamp, where a glittering pile of Gold Bars glows in the distance... but reaching it won’t be easy. To get the prize, you must carefully leap through the…
Hi fans of Candy Crush Jelly Saga! We know that adding friends and requesting lives can sometimes be a bit confusing, and it's a hot topic in the Jelly community. We're here to help clear things up for you! Let’s dive into some of the most frequently asked questions. 💬 How can I add friends? We understand that you might…
Hello everyone. This topic is about capturing image with a color bomb and a coloring before combining them. I think it will be a great moment for everyone with a sudden surprise when they are near each other.
Good Bye 2025 👋 And….. Happy New Year 2026 🤗 🍓Jelly [Normal]: 9506, 9511, 9517, 9523, 9525 ⚔️🍓Jelly [Boss]: 9513, 9521 🐛Frosting (Puffler) [Normal]: 9507, 9510, 9512, 9514, 9516, 9519, 9522, 9524 🐛Frosting (Puffler) [Boss]: 9509 🐒Monkling [Normal]: 9508, 9515, 9520 ⚔️🐒Monkling [Boss]: 9518 It's already the last day of…
