The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
cannot open my game
Dinino
Posts: 4
Level 1
in Discussions
I open my game it opens and starts loading and then closes before the game begins
0
Comments
-
It's a known issue and they are working on it. There are a couple other threads about it.
0 -
Hi, sorry for the problem. You can go here to read about it 👉️Loading issue on Windows💕
0 -
The link johamilton posted above -Loading issue on Windows, doesn't work. I haven't been able to play Candycrush Jelly Saga for ages. Any idea when the problem will be sorted?
0 -
Thank you for letting me know. I am not sure what happened. 🤗
0 -
i am having this problem with crashing jelly when loading on my pc
0 -
Here was the comment from out CM. We ask for your patience 🤗
1 -
Finally got somewhere that knows what's going on. I have reinstalled the app will I have to start over when it's fixed?
0 -
Hello!
If you have reinstalled the game, play level 1 and then log in again with your details. Then you are at your current level. Good luck
0 -
Hi Maggy, we ask that you do not uninstall your app. When you do that you loose all of your boosters. You can always do a soft reset, which is log out and log back in, and you will loose nothing. But even that will not work on the problem we are currently having.
Yes, you will be able to get back to your original level once they find a fix. We ask for your patience. 🤗
1
