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(FIXED) Loading Issue on Windows
Comments
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've been playing it for a long time on PC and it started doing the same for me yesterday. Looking at the webstore, it looks like they updated the game yesterday, after which it started crashing. They need to figure out what the problem is and make another update- it's not you!
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It's known to people trying to open it, but so far King has not acknowledged. The app was updated yesterday, and that's when it started failing to open. Hoping they sort it out soon. Whenever I report the issue I just get an auto reply with unhelpful steps to take to fix. It's not you, it's them!
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Hi, sorry you are having this problem. I just checked my game and it is working fine. I play on my phone, are the two of you using a phone or computer. If you will do a soft reset, hopefully, that will get you going. Log our of your game, then let it set a few seconds, then log back in using your email and password. See if that works for you please. 🤗
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Hi everyone, I think the update yesterday is giving us a problem. I do not have a problem on my phone, but it sounds like you all are on PC's
Log out of your game and let it set a few seconds, then log back in with your email and password. That should do it. I just checked my game and it is working fine. 💕
