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Edited by CM: 💬 Oops! Please repost in English so everyone can understand - Check our House Rules
Hi,
Please see the screenshot for my App ID/Version and Android.I have not been receiving lives since more than 6 months despite omplaints about same previously. I hope the investigation will get to the root of the matter and resolve to receives more lives. Thanks.
Regards
King
ID: breeanna
3.32
iOS
Just downloaded the game for the first time and can’t add anyone and my message tab looks like the others posted just blank. I’ve asked for lives many times from the people that are on there from the original ccs but haven’t received any or any requests.
…..
Game ID 3985261809
Game version 3.32.00
Can’t receive or send messages/lives
Hi there! My apologies for jumping in so late 🙏 The fix for this issue was released back in November, and the feature should now be working as expected. Please double-check that both your game and device are updated to the latest versions — the game should be running on v3.32.0.
Let me know if you’re still experiencing the problem!
I’m so sorry to hear this and for not addressing your report sooner 😓 The fix was released back in November, so the feature should be working smoothly now.
If the issue still persists, could you please send a screenshot of the message tab? There might be two separate issues. Also, please ensure that your device is updated to the latest version.
Thank you so much for your understanding!
Thanks for reporting and for the details! When has the problem has recently appeared in your game?