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what can I do? I have saved my progress to my king account,uninstalled and reinstalled candy crush jelly saga but still nothing -going on 2 weeks
It seems that this wasn't a widespread issue so please try these troubleshooting steps 😊
Please let me know if this helps 🤗
Thank you so much for reporting I'll let the CM know it seems this may be a widespread issue. Let me get some more info and I'll come back and let you know 😍
Thanks for helping. I did not go back to level one. i kept my levels,did as you said and still nothing. this all started when i had to Log in to my account even though I hadn't logged out after a windows update on my computer.
Hi and welcome to the Jellies. When you uninstalled your app did it also bring you down to level 1 or are your levels correct? If so, you will need to do a soft reset on your game. Just log out of your game and let it set a few seconds. Then log back in with your email and password. Lets see if that works for you. Please let us know 💕
With you uninstalling it you would have lost the boosters that you had already collected.
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Hi All I have a question that I'm hoping someone can answer. On the win 10 app I earn boosters but when I play the facebook version on a browser I get no boosters whatsoever no matter what. Can I fix this? TIA
Why haven't I received any rewards for reaching level 10 000
Hello, the game froze in the middle of a game. How can I avoid losing my progress when I can't move any blocks?
NNo rewards are given anymore, what's up with that, not fair
How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 17, the latest level available is 9485. Enjoy the new content and have a Jellylicious day! 🍭
