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Missing gold bars from earlier contests
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nekocat
Posts: 18,570 
in Discussions
Hi dear Jo @johamilton π€π I saw that Jess is currently living a very difficult time at the moment π’, so I am turning to you for help.
I recently noticed that my Jelly gold bars stock has not moved at all since the 9th of March as you can see in the following screen shots:
9th of March
Today
These two shots look very similar but there are 3 months activity between them as shown by the Mastery Rank.
Since the 9th of March I won 135 gold bars in the following contests:
- 50 gb in Employee Day on the 1st of April see here
- 50 gb in Monklings Monklings on 3rd of May see here
- 35 gb in Find the difference on 22nd of May see here
But apparently these rewards never found their way to my game (ID 13925962830)
I am sincerely sorry to bother with this now as you are so busy in other games; but you see, I tend to be very trusty and take for granted that rewards will be added to my game. So I hardly ever check. Just with this old screenshot did I find that this was not the case.
Do you think there is something you can do about the situation ?
Many thanks for your time and help my dear friend π. I promise I will be more careful in the future ππ
2
Comments
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Oh no Claire! Let me turn this over to our GE's and see what is going on.
Please have patience because we probably will not hear anything until Monday.
Have a great weekend sweetie π€
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Thank you so much for taking this in your trusted hands my dear Jo ππ. It's been a matter of weeks, a few days more really won't matter βΊοΈ. Have a lovely weekend too my friend, and take care π€ππ΅οΈ
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Hi Claire, I have already received an answer. See below ποΈ
The one I can confirm that's delivered is the 35 Gold bars which I sent on 23/05/25, 05:05 (CET) which made their total Gold bars to become 434. But since their were some issues, I have sent all the mentioned Gold bars they said are missing. Hopefully it reaches them this time!
The total should be 135 Gold bars. If they don't get them still, it would be great if you could suggest them to try using different device to see if they reflect if have another one!
Let us know that you have received the gold please.
π
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Hi Jo , wow that was super quick! I just checked : the gold bars have already been received in my game!!π So a BIG
to you dear Jo, and to your interlocutor in admin. πππππ
2 -
wooo hooo congratulations. You are very welcome. π
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