The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
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(Edit by CM: Unsupported Language)
Best Answers
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廾ⅰ @Jessicamnas, welcome to the Community!
ℹ️ Friendly Reminder ---> English is the only supported language for this area of the Community so please remember to only post in English, otherwise not everyone will understand.
🔺 Please edit your question so that is in English 🔺
- If you don't speak English or if it is not your first language, using an online translator might help. Here are some ⤵️
Thank you. 😊 Have a great day!
________________
🔺Inglês é o único idioma suportado nesta área da Comunidade ----> Edite sua pergunta para que fique em Inglês por favor.🔺
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Welcome to Sweet King Community! 👑
Sorry for your reply because we can only use English on this game support community (also you can use Spanish/German/French Language on International Corner) that we can understand / help you on King Community. 😔
Don't worry! You make sure to translate from your current language to English language first then you copy and paste with using English Language on Google Translate on next time as well. 😊
Click on Google Translate 👈
I will tagging Superstars close this thread as unsupported language, thank you! 😊
@kiara_wael or @Sukanta_Biswas
Have a nice day! 😊
Answers
-
廾ⅰ @Jessicamnas, welcome to the Community!
ℹ️ Friendly Reminder ---> English is the only supported language for this area of the Community so please remember to only post in English, otherwise not everyone will understand.
🔺 Please edit your question so that is in English 🔺
- If you don't speak English or if it is not your first language, using an online translator might help. Here are some ⤵️
Thank you. 😊 Have a great day!
________________
🔺Inglês é o único idioma suportado nesta área da Comunidade ----> Edite sua pergunta para que fique em Inglês por favor.🔺
-
Welcome to Sweet King Community! 👑
Sorry for your reply because we can only use English on this game support community (also you can use Spanish/German/French Language on International Corner) that we can understand / help you on King Community. 😔
Don't worry! You make sure to translate from your current language to English language first then you copy and paste with using English Language on Google Translate on next time as well. 😊
Click on Google Translate 👈
I will tagging Superstars close this thread as unsupported language, thank you! 😊
@kiara_wael or @Sukanta_Biswas
Have a nice day! 😊
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Hello, until 10/13/20 I was able to log into the mobile app in 2 separate emails and by the apple id. Now through the id apple error message appears and emails always log into the same account. When I click on a profile it shows the email I used but with information from another account (name, level and lives).
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Thank you for your translating English! 😊
How about you tried these steps by Community Team for similar your problem that I hope this helps. 😊
What if I can’t connect to the App Store?
If you can't connect to the App Store, this might be an issue outside King, but there are some steps we recommend you try.
First, check your connection by using a browser to make sure pages load. Check if there are any issues with your internet provider or WiFi.
Then, check the Apple System Status page to see if there are any interruptions to service.
If necessary, update your account by resetting your Apple ID password. Go to Settings > Your account > iTunes and App Store, then tap your Apple ID, sign out, then sign in again.
Make sure your device is up-to-date and update the software if necessary.
Check the date and time on your device, as you'll encounter problems if it's not correctly set.
If you still have problems, these steps and more detailed advanced steps can be found here on the Apple site.
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Hello, until 10/13/20 I was able to log into the mobile app in 2 separate emails and by the apple id. Now through the id apple error message appears and emails always log into the same account. When I click on a profile it shows the email I used but with information from another account (name, level and lives).
hello, thanks for trying to help. My problem is this: I have 3 accounts per email and one per apple id. When I try to log in to the mobile phone by apple id an error message appears and enters the last account logged in. And using the other three different emails, they all sign in to the same account (the last one logged in. I have already uninstalled and reinstalled the game and already tested it on an android phone and the same thing happens.
I can't sign in to other accounts since the last game update😞
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Okay! Thanks for your answering! 😊
I will tagging @wykoon, @aijaziqbal, @Sukanta_Biswas and @Freddy_Falkner if they can help another solution. 😊
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Hi there @Jessicamnas. I hope you have a great day.
I'm aware that you are unable to sign in your game accounts in another device, which is Android and also noted that you have 3 emails. If you are unable to sign in the game in your Android device, there are 2 reasons, wrong email account and/wrong password. Please ensure you have entered the correct email that you have been using to sign in when playing the game.
You may also post a screenshot of the error message that you've received when you sign in to the device and reply back so we have better understanding of your issue and provide a more accurate solution.
Do try again and sign in and let us know the outcome. Hope to hear from you soon.
Thank you ☺️
