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Hi there @rahman1503 and good day to you.
Please check your purchase history on the platform that you use in purchasing your items e.g. Google Play Store, App Store, Facebook etc. This is easy and can be done right from your mobile.
Once you've found the relevant purchase, please send King Support a copy of it by using the "contact us" button at the bottom of this page. They'll help you fix things from there.
Please let us know if your issue has been fixed or if you need help with other issues in the game.
Thank you 😊
Please delete the photo. Community rules do not allow the posting of personal data or photos.
Thank you.
If after following the steps indicated by Diamond Lim your problem has not been solved, please contact technical support directly from your game, as the community does not handle purchases or purchase failures. Thank you and keep enjoying
Welcome to Sweet King Community! 👑
Don't worry! How about you tried these steps that I hope this helps :
If it's still not worked, You can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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After I bought 50 coins I passed level 1228, however the game did not advance to 1229. I tried force close and then restarted my iPad but am still on level 1228.
Candy Crush soda Candy Crush jelly Candy crush friend Candy crush soda Can these games merge to one account under my profile?
앨런이 갑자기 사라졌어요 그리고 친구도 사라졌어요 업데이트해주세요
Are new levels being released today. None for me yet.
Why haven't I received any rewards for reaching level 10 000
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 24, the latest level available is 9505. On December 31, the next latest level available is 9525. On…
