Why when I go into my game is it black behind all the candies?I can not play with the game like this

Evidence please.

Hi @gotkeyboard

This may be a device issue and so housekeeping maintenance is a good troubleshooting step :0)

General Maintenance: Check Game App, Device and browsers are up to date.

Clear the cache and history of Game App and Browsers. 2 GB of available space is recommended on devices.

For PC try this link here and also this link here

Let us know how you go :0)