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Watch ad problem, game froze
NamTruong2001
Posts: 4,371 
Recently I have realized a HUGE bug after the update of the game. After I clicked "Watch ad" and finished watching, the game went black. Click Back but it's not working and I lost a life because of watching ad and couldn't get extra moves to finish the level, especially hard one.
Mods, CM or someone please report it to the studio, please. I can not get any new life or moves because of this bug.
Comments
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@DieOmimi @Lady_Sarina @Nikolaos_Prodromidis @Lola_Pop could you send this issue and tag Jelly players who may get this same issue, please?
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@NamTruong2001 I will tag @Princess_Jessica. She will report the bug to @Snow_Rider.
I had an update of the game yesterday and can't tell you yet if it's the same for me. Last week the ads were working normally in my game. I'll check it in my game after dinner and let you know if it's the same for me.
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Thank you for bringing this to our attention @NamTruong2001 and also @Snow_Rider sorry I had reported in the issue's thread before seeing you had already been reported the problem 🤗
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Hi @Snow_Rider @Princess_Jessica @NamTruong2001 @DieOmimi
I have not the ads feature available, but @Nadia1770 does! I asked her and she told me that everything works fine! The device she uses is an iPad!
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@Nikolaos_Prodromidis, I'm using Android version 8.0. My app version is 3.7.0. I had ads for extra moves on 3 different levels (3 times, 2 times and a color bomb). In no case did I have any problems. But in the Blossom Community, a player has reported the same crashing issue.
