Facebook | How to add friends in Jelly?

If you're not seeing players in your list, it most probably means that your haven't connected with Jelly players on Facebook.

But no worries! You can add random players and get sweet lives from them. To have this option, please use a King Account instead of a Facebook one.

If you don't have one yet, feel free to create it by logging in with your personal email. Once you have a new account, please log into the game via Facebook, log out and then link your game to the King account - this will allow you to sync both King and Facebook accounts, save your game progress, and see more Jelly players.

"But I used to have Facebook friends in my game, now they're gone"

If you haven't logged into the game with your Facebook account in the last 90 days, the game access to your FB account will automatically expire, which may affect your friends list.

👉 To check the status of your game:

• Click on the link to see if Candy Crush Jelly Saga is active, expired or has been removed.
• If the game is listed as ‘expired,’ please click ‘Renew Access’ to reactivate the app’s permissions.

"How can I add my Facebook friends to my King account?"

Once you reach level 60, you should be able to receive "The more the merrier" popup, which will allow you to move your FB friends to the game. To learn more about it, please check our post here.

And remember, always keep your game and device updated! 😉

Hello sure let me see if I can help 🤗

First let me ask, do any of your FB friends play jelly? If so do you have them added as friends?

Next let's try these steps;

Before starting, make sure you...

have your Facebook and your King account synced, and are connected to Facebook.

Once you make sure you have these two things, you will get a pop-up!

1. The pop-up will ask if you want to add your friends to your map.

2. Press Continue and your Facebook list of friends will automatically be selected.

3. By pressing Continue again, the system will move your Facebook friends to your King account. You can also unselect all friends by checking the "Unselect all" box and choose specific friends from the list.

Screenshots show the initial pop-up, the screen where you choose the friends you want to have on your King account, and the screen that you see when you select all of them

Then, you'll receive a pop-up telling you once your friends have been added—and that's it!

👉 Remember:

If there's an issue and your friends are not added to your King account, you can always tap the Retry Button to request it again.

You will see a button on your Profile screen if you decide you want to add your friends later on:

Screenshot shows the Profile screen and then the blue button you can tap to see the pop-up appear at any time

I didn't receive the pop-up!

It's possible that you'll know someone who might have the feature visible in their game when it's not available to you. Do not worry! It's not faulty — it's just that we sometimes have to spread the fun out with so many players, so everyone gets to try new things.

The chances are you'll have another feature when your friend doesn't, so rest assured we'll always try to make sure you don't miss out on the fun! Watch your notifications, pop-ups, and map buttons to know when you're good to go!

I hope this helps if not please feel free to reach out to me or @johamilton we will be glad to help you 🤗

I actually went into jelly and the friend button is not there let me do some more research and I'll get back to you 🤗