Latest news about Candy Crush Jelly Saga
Support — Get help here
Win Gold Bars and more!
Help us make the game even sweeter
My game froze right in the middle of the game. Was going to probably win. Plus I had won the lastv4 games in a row. Had to close game and go back in. This us frustrating. Anyone else having problems?
@janrae warm welcome!
First of all, please make sure that you have the latest version of the app and your device software.
Also, check if you have enough free space. You'll need at least 2 GB.
You can find more measures for freezing and crashing here: ongoing-issue-what-to-do-if-my-game-crashes
Hello and welcome
Please update your game and clear the cache.
Good luck
Have to keep trying to load the game and it freezes . Very annoying.
Hello and welcome I noticed this very often.
It's helpful if you wait and then the game continues. Please don't close. This causes you to lose a life and could have ended the game. Please be patient and wait. I would recommend that before you play a new level, you close it first and then open it. This means everything stays with you.
Please let me know how you felt about it! Thanks🙂
What is going on with level 235. Supposed to collect orange, but no orange, and as soon as you drop to next level, NOTHING!! Literally nothing, to allow you to continue playing.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of March 18, the latest level available is 9745. Enjoy the new content and have a Jellylicious day! 🍭