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My game froze right in the middle of the game. Was going to probably win. Plus I had won the lastv4 games in a row. Had to close game and go back in. This us frustrating. Anyone else having problems?
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@janrae warm welcome!
First of all, please make sure that you have the latest version of the app and your device software.
Also, check if you have enough free space. You'll need at least 2 GB.
You can find more measures for freezing and crashing here: ongoing-issue-what-to-do-if-my-game-crashes
Hello and welcome
Please update your game and clear the cache.
Good luck
Have to keep trying to load the game and it freezes . Very annoying.
Hello and welcome I noticed this very often.
It's helpful if you wait and then the game continues. Please don't close. This causes you to lose a life and could have ended the game. Please be patient and wait. I would recommend that before you play a new level, you close it first and then open it. This means everything stays with you.
Please let me know how you felt about it! Thanks🙂