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This appears to be an issue from the past. Can it be fixed?
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Hi warm welcome! 👋
I'm sorry your game is frozen at level 1619.
Please check that you have the latest update for your game and device. You can also clear cache.
I also ask you to check if you have enough free space. You'll need at least 2 GB.
Freezing can have various causes. Please check out our Help Center article. There are some measures you can take to avoid it.
👉️ why-is-my-game-crashing-freezing
Hello and welcome
Please close your game and update it and clear the cache. Then open it again. You can also wait a bit. Because the game freezes briefly and then continues running. Just wait.
Good luck
Jelly 1619 freezes