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Level 1
This appears to be an issue from the past. Can it be fixed?
Jelly 1619 freezes
Hello and welcome
Please close your game and update it and clear the cache. Then open it again. You can also wait a bit. Because the game freezes briefly and then continues running. Just wait.
Good luck
Hi warm welcome! 👋
I'm sorry your game is frozen at level 1619.
Please check that you have the latest update for your game and device. You can also clear cache.
I also ask you to check if you have enough free space. You'll need at least 2 GB.
Freezing can have various causes. Please check out our Help Center article. There are some measures you can take to avoid it.