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  • Peggy can you please show me proof of other players having this issue as well I have looked and can't find any?

  • Spinnifix
    Spinnifix Posts: 25,430

    Hallo Jess


    Dieses hatte @95chata schon mal erwähnt.

    Hier die Kopie vom Text aus diesem Thread.



    95chata Posts: 730 Level 3

    January 4

    SpinnifixDec 31, 2023

    @Princess_Jessica

    Hello dear Jessica

    My 9 GB was not transferred to me. I would like to say something else: I and other players have noticed the viewing of advertisements and unfair distribution of extra moves and boosters. You look at the commercials and you only get half of it and not everything. I had often read it myself from the players and there had already been personal conversations about it. I don't think this is fair for the players and the system should be checked?

    @95chata



    Hello and Happy New Year! 🥳 @Spinnifix

    I apologize for answering just now. It’s not the same like before that I visited the Community more often.

    But I support you on this.

    I am surprised that you haven’t received your lost 9 gold bars due to different issues that the game has. If they give 30 GB to other players that win a contest so easily, why not replacing your 9 GB that they stole from you? 🤔

    I have experienced issues when watching the 3 adds they offer. Just to give some examples of what I was experiencing yesterday when I was close to win this Level. They gave me the option of playing the ads to win more lives and color bomb so I could be able to pass the Level but as soon as I started to do so, I got this error. If you observe and try to make sense of the problem, all they wanted is for me to lose.



    This is extremely unusual that I get this in my game and this error appears only at their convenience. I am sure of that.

    Then later, when I was close to win the race, my game froze and forced me to quit because by quitting, I would lose all the balloons boosters 🎈 and help from Allen! I did all kind of things to keep the game alive but it was impossible. At the end I had to quit and lose everything from Allen. It’s obvious that this is a dirty trick that the Studio and their bots 🤖 play to me. 😡

    Look at the pics:

    The game got frozen. I couldn’t finish it… 🤦🏻‍♀️

  • Spinnifix
    Spinnifix Posts: 25,430

    Es sind immer diese 3 Werbungen. Bei 1x Werbung kommt dieses Problem nicht. Es ist schon merkwürdig. Denn ich bekomme nur sehr wenig 3 Werbungen. Immer nur 1 x Werbung.

    Du hättest alles lesen müssen und die Bilder von ihr waren auch mit dabei. Dann hättest du es gefunden.

    Es tut mir leid.


    @Princess_Jessica

  • Spinnifix
    Spinnifix Posts: 25,430

    @Princess_Jessica

    Dear Jessica


    If I play again tomorrow and it happens to me again, I'll take the pictures. It can't be that it happens all the time. So it is intentional. We players notice exactly when there is a problem or it is intentional!!!

    Do you want us to deactivate the game?🤷‍♀️

    Very strange.

  • Thank you after you sent that I remember reading that back in January I wasn't sure if there was a very recent complaint or not but thank you I will add this to my message that I sent about this issue I'll let you know if I hear anything in the meantime I hope everything starts working properly 🤗

  • Spinnifix
    Spinnifix Posts: 25,430

    Diesmal hatte ich die 3 Werbungen und bekam auch die Belohnungen, extra Bewegungen und Booster. Ich hoffe es bleibt so. Danke für das weitergeben.

  • Spinnifix
    Spinnifix Posts: 25,430

    I just want to say something about fairness for the players. If there are so many problems in the game, you shouldn't start competitions. I just don't think it's good or right. It's my honest opinion.

  • johamilton
    johamilton Posts: 26,809

    I totally understand where you are coming from Peggy. When we started the month long competition on Monday, we had not idea that it would take this long for a fix. We are already talking about what steps we will be taking 🤗

  • 95chata
    95chata Posts: 833

    Yes, dear

    Sorry for the late response….

    After so many problems during game play, I came to the conclusion that these famous glitches could be something intentional. Your game gets frozen if you’re about to win a Level. You start using and loosing your boosters. They force you to use your gold bars in your inventory. And if you don’t have any of those, they kind of force you or manipulate you into buying them. But I know you will not do that. Me either, 😉

    Did I tell you that recently the Studio removed Allen from my map? I had it for a long time. 😔 Of course…without the help of Allen it is hard for me sometimes to advance to the next Levels. I am sure The Studio knows that.

    Good luck dear friend,

This discussion has been closed.

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