Latest news about Candy Crush Jelly Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter
Sign in or create an account to join the fun.
Thanks, I am having the same issue tonight. Hopefully it will be fixed soon, the March contest sounds fun.
Thank you for the update!!
I had microsoft remot into my system, the problem is not on there end. My Candy Crush Jelly still will not load
Thanks for posting this @Princess_Jessica. I just posted a message and I think it went through. So I'm going to see if this posts now. Maybe whatever was wrong this morning has been fixed.
@Spinnifix why do you care that @Werner_Cichy mentioned another game with the same problem as this game? If Soda is having the same problem as Jelly why can't he mention it here? I play both games and I'm happy that he wrote that because I might have the same problem as he does. Is there a new house rule where you can never mention another game in a game support area that isn't that game?
DaisyShift, I too did everything in the email. No luck. But, luckily I can load it from FB and it was current. If you have FB check that.
Hello welcome to the community 😍 I'm sorry your having these issues. These however are known issues and rest assured we are working hard to try and resolve this. You can also read more about this ad talk with other players here
I hope this will help you a little in the meantime we ask that you please be patient while we work to resolve this issue. If I hear any information I will surely let you know 🤗
Hi @Balg warm welcome to our community.
The Candy Crush Jelly app on Windows has not started since the last update on March 01, 2024. The issue is known and has been reported. The studio is already working on fixing the bug.
I have a comment from @_Elsa_ she for some reason is unable to even post a comment in jelly right now 😒
This issue is affecting so many players and I truly apologize for this but hopefully it will be resolved soon 🤗
Thank you for your comment. We will let you know as soon as can. Thank you for your patience🤗
Candy Crush Jelling keeps crashing. What do I do?
having trouble opening candy crush jelly saga on windows 10
Hello again @Balg🙋♀️
Restarting the App did not work because the issue is with the game itself, and not on your side!
Did that multiple times
Close your app then try to re-start your windows. Maybe it will help you.
Goodluck! 🙂
Hi and Welcome to the King Community
This Candy Crush forum but not to worries will move to correct forum , Please visit Candy Crush Jelly Community
@Princess_Jessica
Hello @Balg🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear about the issue in your game! You are not alone and there were multiple complaints over the weekend about this issue.
You are in Candy Crush Saga area now! Let me give a shout out to our Jelly Saga Moderator @Princess_Jessica to help you out with more details.
If you have any other questions in the meantime, please reply back by typing in the blank box given below🍫🍫
I open the app. The app opens then closes
We are currently working on the problem and hope to get resolved soon. Please be patient 🤗
With the latest update of Candy Crush Jelly Saga, the game crashes when opened on the PC. What to do?
Hey Jellies ! 👋 Are you ready for thanksgiving? I'm not! 😁 November is such a hectic month for me and I'm sure you to so let's just do something easy and fun for some goodies 😜 Let's pick your brain with some crazy math 😱 What to do✔️ Complete this math puzzle and post your answer using the spoiler to make it fun for all!…
Dare to leap through the swamp for a share of 100 Gold Bars? A new adventure has arrived in the Jelly Kingdom. You and other players have landed in the mysterious Jelly swamp, where a glittering pile of Gold Bars glows in the distance... but reaching it won’t be easy. To get the prize, you must carefully leap through the…
Hi fans of Candy Crush Jelly Saga! We know that adding friends and requesting lives can sometimes be a bit confusing, and it's a hot topic in the Jelly community. We're here to help clear things up for you! Let’s dive into some of the most frequently asked questions. 💬 How can I add friends? We understand that you might…
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
🎈Hello Jellies! We are here to celebrate you! 🎂 Is it time for your birthday❓️ 🎂 Come on in and let us know. We certainly want to help you celebrate. 🎈But wait there is more, you will receive this Jelly 2025 birthday badge.🎖 This is our special birthday gift to you 🎁 🍰Everyone have a Jellylicious fun day/week and happy…
