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Not fixed with me. I hope I don't loose all my boosters or my place in the 7000 level!
You said it's fixed but it's not. I'm at level 7000 and I don't want to start over. when you fix it.
Please Do No Delete Your App.
Your game should be working now. Please open your game and see if all is working good nowπ
Well first of all I am so happy it is fixed. But DO NOT UNINSTALL your game.
I am guessing you are now on Level 1?? If so please log out of your game, let it set a few seconds, then log back in with your email address and your password. If you are still on Level 1 , play that level, then log back out and then back in. You should get your levels back. π€
Hello!
If you uninstall the game and then install it, you'll be back to level 1. Don't worry. Please play and complete level 1 and then log in with your details. Then you are back at your current level. If you have any further questions, get in touch and I'll help you.
Good luck
Update the game but I am back to level 1 when I was over 7000
Hello! Please update your game. Good luck
This is still not working
Boosters are always lost when uninstalling. If you bought booster, we can help you with a receipt. Only then do you have to go βin contactβ. Before you uninstall a game please come to us and we will help you. It doesn't always make sense to uninstall the game.
Hello and welcome π
I get how frustrating that is I have been in your place. Let's see if their is a way that our CM @Snow_Rider can help you. What level was you on in jelly?
Thank you for letting us know β€οΈ
I'm so sorry that you lost hard earned booster's. I get it I do as I to have been in your place. It is frustrating. Do you have any screenshots or proof of what boosters you had? I'm going to tag our CM @Snow_Rider to see if there is anything we can do to help you π€
So, their fix was to take away all progress on the game! How frustrating to have to start over again at level one after playing for years!
It is working today. Finally fixed
Does this mean I will have to start all over? I was in the 2000's and don't want to start over because the game won't load properly. Any suggestions?
Thank You King, at last it appears that you have fixed the issue with CC Jelly Saga in Windows 10
Friday 8th March 2024. So it reinstalled and low and behold it/King have stolen my Boosters, this has always been a King problem created by yourselves. NOT the fault of the players, my Question is SO why do we lose our hard earned Boosters because of your mess up?? I have been playing for years on King and you don't make good when you mess up?? What excuse do you have now?? BUT one thing for sure, that is that your customers are not your concern. ARE WE
Hi, please don't do a reset or anything as of right now. That will not work for this problem. We are hoping we will get a fix soon π€
I have 140 lives on Windows 11 a reset could take those away too.
Hi, sorry as of now we do not have a fix. Here is a note from our CMπ We ask for your patience
ποΈLoading Issues on Windows
Hello Cat13
Are you playing on PC with Window 11? I can play on the tablet and with PC Window10. If you play on the mobile device, then it definitely works.
