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Not fixed with me. I hope I don't loose all my boosters or my place in the 7000 level!
You said it's fixed but it's not. I'm at level 7000 and I don't want to start over. when you fix it.
Please Do No Delete Your App.
Your game should be working now. Please open your game and see if all is working good now๐
Well first of all I am so happy it is fixed. But DO NOT UNINSTALL your game.
I am guessing you are now on Level 1?? If so please log out of your game, let it set a few seconds, then log back in with your email address and your password. If you are still on Level 1 , play that level, then log back out and then back in. You should get your levels back. ๐ค
Hello!
If you uninstall the game and then install it, you'll be back to level 1. Don't worry. Please play and complete level 1 and then log in with your details. Then you are back at your current level. If you have any further questions, get in touch and I'll help you.
Good luck
Update the game but I am back to level 1 when I was over 7000
Hello! Please update your game. Good luck
This is still not working
Boosters are always lost when uninstalling. If you bought booster, we can help you with a receipt. Only then do you have to go โin contactโ. Before you uninstall a game please come to us and we will help you. It doesn't always make sense to uninstall the game.
Hello and welcome ๐
I get how frustrating that is I have been in your place. Let's see if their is a way that our CM @Snow_Rider can help you. What level was you on in jelly?
Thank you for letting us know โค๏ธ
I'm so sorry that you lost hard earned booster's. I get it I do as I to have been in your place. It is frustrating. Do you have any screenshots or proof of what boosters you had? I'm going to tag our CM @Snow_Rider to see if there is anything we can do to help you ๐ค
So, their fix was to take away all progress on the game! How frustrating to have to start over again at level one after playing for years!
It is working today. Finally fixed
Does this mean I will have to start all over? I was in the 2000's and don't want to start over because the game won't load properly. Any suggestions?
Thank You King, at last it appears that you have fixed the issue with CC Jelly Saga in Windows 10
Friday 8th March 2024. So it reinstalled and low and behold it/King have stolen my Boosters, this has always been a King problem created by yourselves. NOT the fault of the players, my Question is SO why do we lose our hard earned Boosters because of your mess up?? I have been playing for years on King and you don't make good when you mess up?? What excuse do you have now?? BUT one thing for sure, that is that your customers are not your concern. ARE WE
Hi, please don't do a reset or anything as of right now. That will not work for this problem. We are hoping we will get a fix soon ๐ค
I have 140 lives on Windows 11 a reset could take those away too.
Hi, sorry as of now we do not have a fix. Here is a note from our CM๐ We ask for your patience
๐๏ธLoading Issues on Windows
Hello Cat13
Are you playing on PC with Window 11? I can play on the tablet and with PC Window10. If you play on the mobile device, then it definitely works.
Jelly fans, get ready to compete ๐ Our brand-new Weekly Contest is here! Challenge other players each week, climb the leaderboard, and grab jellylicious rewards! ๐ฅ How it works Compete against 7 other players in a week-long contest; Win as many new levels as you can; Each time you beat a new level, youโll earn 1 point onโฆ
Hey Jellies ! ๐ Are you ready for thanksgiving? I'm not! ๐ November is such a hectic month for me and I'm sure you to so let's just do something easy and fun for some goodies ๐ Let's pick your brain with some crazy math ๐ฑ What to doโ๏ธ Complete this math puzzle and post your answer using the spoiler to make it fun for all!โฆ
Dare to leap through the swamp for a share of 100 Gold Bars? A new adventure has arrived in the Jelly Kingdom. You and other players have landed in the mysterious Jelly swamp, where a glittering pile of Gold Bars glows in the distance... but reaching it wonโt be easy. To get the prize, you must carefully leap through theโฆ
Hi fans of Candy Crush Jelly Saga! We know that adding friends and requesting lives can sometimes be a bit confusing, and it's a hot topic in the Jelly community. We're here to help clear things up for you! Letโs dive into some of the most frequently asked questions. ๐ฌ How can I add friends? We understand that you mightโฆ
Level Guide for this week ๐ [26.01.14] [MODEย ๐ข๐ฃ] ๐ข Normal Mode: 9546, 9547, 9548, 9550, 9551, 9552, 9554, 9555, 9556, 9558, 9559, 9560, 9562, 9563, 9564, 9565 ๐ฃย Boss Mode (VS): 9549, 9553, 9557, 9561 [TYPEย ๐๐๐] ๐ข๐ Jelly [Normal]: 9546, 9550, 9552, 9555, 9558, 9560, 9563, 9565 ๐ฃ๐ Jelly [Bossย โ๏ธ๐ธ]: 9549, 9561 ๐ข๐ Frostingโฆ
๐ It is Birthday time in the Jelly community We are here to celebrate you! ๐๐ (Please read the bottom, regarding a new list) ๐ Is it time for your Birthdayโ๏ธ Come on in and let us know. We want to help you celebrate. ๐But wait there is more. We are delighted to let you know that you will receive 3 Color Bombs. This is ourโฆ
Hello everyone! Support helped me out so much with my new computer and getting my game up and running separately from Facebook..On my computer I'm on level 9485. On Facebook I'm on level 9482. On my facebook game, I'm getting all my free turns. Can you merge my links please? I'm not computer savvy๐ Any ideas? Thanks inโฆ
Good morning everyone. I really could use your help. I've been stuck at this level on my computer and on Facebook. No I still haven't found a way to merge them to the computer. Everytimes I get 5 or 7 on the left side of the game the games has the fish go to the right side. Plenty of times I could have won, but the fishโฆ