The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Why can’t i log back in using facebook?
Answers
-
Hello and welcome
There is a symbol on the side and you go there. You then have to log in again with your data using the Facebook button.
Please try it. Good luck0 -
Thank you for your reply. I have clicked the button saying “continue with facebook”. It then takes me to a screen where it says “you previously logged in to candy crush using fb”. But when i click continue, it says wrong email and password combination. It doesn’t ask me to enter my details.
1 -
Unfortunately I can't help you any further because I'm not on FB. I'll ask for help so that you can get help. @johamilton @Princess_Jessica
I wish you good luck and that you can continue playing.🙌
0 -
Thank you for trying. I have read on other posts that they were having the same wrong email/password notification when trying to connect candy crush to fb. The moderator said it was some sort of glitch. Unfortunatelt for me, I accidentally logged out of candy crush completely so now I can’t get back in. Very disappointed..
1 -
Hello welcome 🤗 I'm sorry your having this issue. Your not alone. We are also having this issue. They are working diligently to get it resolved so please be patient while they work to fix this issue so you can log back in 😊
0 -
Thank you. That makes me feel a bit better 😊. I really hope they’ll be able to rectify this issue
1 -
Update: my account has been restored!! It just suddenly started working again when i tried this morning. Thank you for your support..
2 -
That's great! I'm so happy yours got resolved. We still have some that haven't been resolved. Some have been waiting for a week. Your more then welcome. Anytime you need help please feel free to reach out to me or my colleague @johamilton 🤗
2 -
I don't have this problem on my iPad, but for some reason I have this issue on my iPhone. How should I go about this?
1 -
Hi sorry you are having this problem. Please do a soft reset on your phone. (Do Not delete your app)
Please log out of your phone. Then turn your phone off, let it sit for a few seconds.
Turn your phone back on and log in with your email and password.
Always be sure your phone is updated also. 💕
0
