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II'm not getting my gifts from friends and also my lives from my friend please help me out
Hi there! I'm sorry to hear about the issue you're experiencing. Are the friends you're requesting lives from Facebook, or are they random players? If they are random players, unfortunately, there's no guarantee that they will accept your life request.
However, if you're requesting lives from Facebook friends, please ensure their game has been connected to Facebook within the last 90 days. In this case, you can ask your friends to check their game’s connection status by following these steps:
active
expired
removed
Renew Access
Hopefully, this can help!
This is definitely a new problem with the game. I used to get lives ever day, but now nothing at all. I know they want to blame us and our friends, but this is a new problem with the game
I only get one life now. Even though I send out as many as 100 every day. I play several times a day and send out requests after every game. Several of my friends are definitely still playing but after checking with them, they all say they get no requests from me. This is a game issue and not that my friends aren't playing. The 1 life I get each time, is always from the same friend also. This is only been going on for the last month. Not worth playing, if you can't connect with your game friends. I'm about ready to give up this game in all honesty. Please get this fixed!! I'm on level 3235. I've been playing a long time and this game is just not what it used to be. I love it but it's become nothing but a source of annoyance for me ever since these races have been brought in. Ready to quit it altogether.
Hello welcome 👋
That's what I am saying one day they play and send lives then they may not play again for a week. This has been a huge issue with Jelly. I'm hoping that a better way to add friends will be implemented. We have been getting new events this year and a new makeover so fingers crossed this will be on the list for Jelly ❤️
I have the same problem. not getting lives. i get request by only two now. there has to be a problem besides people not playing. one day i get 8 or more and now zero.
I'm sorry your having a problem with receiving lives. I know how you feel. I have the same issue. The problem is our friends are randomly selected by king games or if you have fb and use a fb account the friends don't play often and or send lives 🙄 so that is why we don't get lives 🤗
this has happened to me also, I us d to get regular lives sent for months and now nothing!
Hi @leeannpoulsen and welcome to the Community!
If you do not receive lives from your friends, it is very possible that your friends do not play the game too frequently, or they do not play at all!
There is also a possibility for them to play the game, but not take care about sending lives to friends.
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭