The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Support
Support
4 Slides on display, initial Slide 1 of 4
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
Level 2229 issue
Best Answer
-
Hey everyone!
I wanted to give you an update on this. Thanks to your reports, the studio has managed to very pull a fix for it and already implement it. This mean should no longer happen. If, like @davidchoiny, the issue implied the loss of powerups or gold bars, please reply below letting me know and I will personally go into your account to check it and compensate accordingly.
We're very sorry for the troubles, and thanks again for reporting it to us!
Cheers,
Xarly6
Answers
-
When I fill in all the Jelly the screen freezes so I can't move on to the next level. I used/wasted boosters because of this.
0 -
I have the same problem.0
-
Same issues played it twice and it is stuck any update0
-
Still not working.0
-
I just spent a whole lot of dollars because of this level 😤 I want my money back or compensation. Wth?0
-
when I pass level 2229 my game freezes. The screen indicates that there are moves to make even though it won’t let me do anything because I’ve already completed the level. As a result I can’t move on to the next level. This is true on both my iPhone and my iPad. How can I fix this?0
-
same here. waste a bunch of power ups and level won't progress to next level. Bug!0
-
Hey everyone!
I wanted to give you an update on this. Thanks to your reports, the studio has managed to very pull a fix for it and already implement it. This mean should no longer happen. If, like @davidchoiny, the issue implied the loss of powerups or gold bars, please reply below letting me know and I will personally go into your account to check it and compensate accordingly.
We're very sorry for the troubles, and thanks again for reporting it to us!
Cheers,
Xarly6 -
Hey everyone!
I wanted to give you an update on this. Thanks to your reports, the studio has managed to very pull a fix for it and already implement it. This mean should no longer happen. If, like @davidchoiny, the issue implied the loss of powerups or gold bars, please reply below letting me know and I will personally go into your account to check it and compensate accordingly.
We're very sorry for the troubles, and thanks again for reporting it to us!
Cheers,
Xarly
0 -
NOT FIXED! Don't waste boosters!0
