QueenB

Hi @OrhanBey and welcome to the Community! Thanks for reaching out! The level score display is currently being tested, which means some players might not see their points as usual. This is part of an experiment to improve the game experience, and it may or may not be permanent. Your feedback is really valuable, and I’ll…

Hi @nosa2 and Welcome to the community! Level 17 869 can definitely be a tricky one, but it’s possible to beat it without boosters! Here are some tips to help: Study the board before making your first move – Look for the best starting matches to create special candies. Focus on the objective – Whether it's clearing…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…

Hi @Leigh1960, Welcome to the community 😃 To change your avatar in Candy Crush Saga, follow these steps: Open the game and tap on My Account! Tap the camera icon next to your avatar. Upload a custom picture and save your changes and enjoy your new look! If you’re trying to change your Community Forum avatar, go to your…

Hi everyone! We’ve spotted a glitch in level 18,584 that’s causing the game to freeze. We know this isn’t the kind of challenge you signed up for, and our team is on it! What should you do? Avoid playing this level for now. Keep an eye out for updates, we’re working on a fix! If you’ve already encountered the issue, try…

Hi @Donnymc and Welcome to the community! Yes, you can change the email address on your account, but since you no longer have access to your old email and password, you’ll need Player Support to help restore your progress to a new account. Here’s how to contact them: Open the game and go to Settings (gear icon). Tap the…

Hi @Dblek and Welcome to the community! If you have a gift card and want to use it for in-game purchases, you'll first need to redeem it through your app store. Here’s how: For Google Play (Android users): Open the Google Play Store app. Tap your profile picture in the top-right corner. Select Payments & subscriptions >…

Hi lalars17 and welcome to the Community! Are you still stuck at this level? If yes, could you share a screenshot of it so we can have a closer look please? Thank you and hope to hear back from you soon ☺️

@kiara_wael @PummyRaj @bearwithme Let's catch some fishes 🎣

No worries at all! It happens to the best of us, and I’m really glad the community was able to help clarify what was going on. These little changes after updates can sometimes be confusing, but the important thing is that you got it sorted out! If you ever need help again, don’t hesitate to ask, we’re all here to support…