Best Of

Problem is at your end re advertisement blank screen

No difference. Still blank advertisements.

I have turned off cellular and will see if it helps. I usually use wifi at home

I have taken all those steps. For a while I had no ads. Then the ads came back but were a blank page from Meta again.

Hi @MarilynRules,

I am sorry to hear that you are having trouble accessing Ads.

We usually recommend these steps to make sure that everything is working correctly: 

*Restart: Force close apps and restart your device.  

*Updates: Check that you have the latest game and device updates.  

*Memory: Keep at least 2GB of free storage for smooth gameplay.  

*Connection: Use WiFi instead of cellular data.  

*Clear Cache:  

🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache 

🍏 iOS: Settings > Safari > Clear History and Website Data 

If you continue to have troubles, please let me know.

I have been unable to access most advertisements. The page still goes black. Does anyone have any ideas? I have tried speaking to Meta, rebooting, etc etc