-
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
-
Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
-
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
-
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
-
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
-
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
-
Ad problem
im stuck on a level and I have not had any option to view ads for perks since downloading. My friend has the opportunity and now I'm thinking that it's based on device since I have an android. It's not fair if im competing in All-Astars and I can't properly compete unless I pay for more gold but im stuck on a level.…
-
The last top 10…
I was reading the rules a little bit and it say if in the last round of the top ones, there are more than 10 in the top 10, the King team will decided who will be the last 10 according to the higher scores, now this is my concern, I just play the second day that mean I will have less blue candies that the ones who start…
-
S
ssaa
-
CaCandy crush account
how do I restore my account? It was accidentally deleted by one of my grandkids
-
winning pins
I see that that when I win pins and then I check how many I have it does not give me the number that I won. Example I won 6 pins and it only updates my total for 3 pins? Not sure why I do not get credit for the total number each time? Thanks
-
Multiplier
Hi, the multiplier is not showing up for my account. Please turn on x10 multiplier.
-
Why can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
-
What happened to all my stuff?
I just logged in and all my pin sparks are gone and so are all the lives that friends have sent me. What happened to them???
-
Crashing
I anm reaching level 3010 annd in my journey to get to these levels for the past few months the game has been crashing and freezing. It freezes unexpectedly and I usually lose a life and my extras. It is very very frequent now. Daily when I play. Usually if I am using an extra can’t bomb and I lose unexpectedly because I…
-
Having problems with purchase I cannot purchase something
Why I cannot purchase.. Pls help me
-
How do I change my email address when I can't access the old one?
I'm about to change my phone and need to secure my progress. However I changed ISP and can no longer access emails sent to the email address my games are registered with. I have tried emailing King but just get generic responses suggesting the helpdesk or this community. There's nothing on the helpdesk so I am reaching out…
-
Cannot get into app
Because if press play and nothing happens. This has been going on for 2 been going for 2 weeks? why? RE
-
Where is my tokens?
hi Twice now I’ve gotten a pop-up that I’ve received a multiplier token but after I press ‘ok’ it just goes back to the regular screen and my no of tokens stay the same. I’ve attached a ss of the pop up. No new ones have been added. Thanks Tizzel
-
Super Color Bomb
the Super Color Bomb (SCB) is supposed to appear after i beat four new levels, and it disappears after 24 hours or if i lose a level. i'm wondering about the time in between, as it's not appearing regularly after i beat the four new levels. do i have to wait a certain time in between, or is mine just glitched?
-
Multiplier tokens not showing up for this round
I have no tokens for the second round
