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Pounawea

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Hi and welcome to the Candy Crush Saga Community!

Thanks for coming and don't be shy, this is your home! We are a group of players helping each other make the most out of the game. We are happy to have you here and, once again, welcome to our vibrant Community. You'll help us make this place Sweeter than ever!

In case you're wondering what this is about, how to behave and where to find the information you're looking for, you're in the right place! You will find below a few useful tips and tricks as well as a lot of information about the Community and the Forums below. 

Why not start by saying hi and introducing yourself here?  

• Looking for information about the game or how to solve a technical issue? Check our FAQ, the answer is certainly there!
  
• 🏆🥇Win Gold Bars and exclusive Community badges HERE!
  
• Still need help? Check if other players have a solution for you or let us know in the Support section.
• You want to chat and share some tips on how to pass those tricky levels? Express yourself in the Discussions tab!
•  Want to discover about our exciting Superstar Programme, explore our Superstar Corner. 

Please read the following guidelines before posting in the forums - Please note that the Forums are in English only.

. House Rules
Code of Conduct or How to behave in the Community. 

. Introduce yourself
Meet the team and introduce yourself. Don't be shy, we're all friends here.

. How-to guide
Get started: update your profile, start a discussion and so on!

. Community Structure
Find out where to go to find the answer to your question or start a conversation

. Want to become a Super Star?
Super Stars are helping us make the Community a sweet place. Check our program and see if you've got what it takes!

. Earning Points and Badges
Discover all you can collect with your achievements and become a King Legend!

And you thought that was it? No no. You can earn Sweet prizes with your points! Read more here!

Also: Become a Sweet Legend with 10 000 comments and points, then a Royal Legend with 25 000 comments and points and finally... an ULTIMATE LEGEND by reaching 50 000 points and making 50 000 comments!

Who will be our first Ultimate Legend?! Now go and enjoy your time here and remember, the more helpful and informative your posts, the more stars you will have

Happy posting!

Now a little about us

I am @Pounawea, the Community Manager. You'll see me around sharing news, taking part in conversations and throwing some sweet gifts from time to time. 

You might also see Xarly, QueenMia, @Crazy Cat Lad and @QueenB around. Those guys are with me and will jump in whenever it's needed. 

We also have great Superstars kindly helping out. You'll recognize them by the 3 stars on their profile. They're the sweetest, please be nice to them and they'll go the extra mile to help you out   

Thanks for reading through. Now sit back, relax and enjoy the sweetest Community! 

Your Community Team

Pounawea

How-to use the Community site                                                                                                                        

• View and update your profile
• Change/update your notification preferences
• Update your avatar
• Post on the Community
• Add smiley and images/screenshot to your post
• Report a post

View and update your profile

Click on your Avatar on the top right corner to go to your profile - Then click on the green button on the right-hand side and select "Edit Profile"

Change/update your notification preferences

 

Once there, you can select how you can receive notifications (pop-up or email) and for which things.

Update your avatar

Go to your profile and hover the mouse on your avatar. You will then be able to click "Change picture" and choose or upload an avatar.

Post on the Community

There are 3 kinds of threads you can create: Discussion, Poll and Question. 
 

• Discussion: 
  Start a discussion for any subject you would like to chat about with other members - Remember to check if someone else already opened a discussion on the same topic before starting yours.
• Poll:
  If you are curious to see what other members think, you can create New Poll which means ask a question an offer multiple answers. You'll basically run a survey!
• Question:
  And you can also Ask a Question if you need help with anything and need answers. 

To create a new post, select your category and click on New Discussion on the right corner. 

- Add a smiley to your post

- Add pictures, screenshots, media or documents to your post

- Report a post

Simply click on Flag below the comment you judge inappropriate, then on Report.




You will then be asked the reason for reporting and a notification will be sent to our Team to check. Note that you will not receive any answer from us regarding our decision to take action or not.

-Tag someone in your comment

If you want to tag another player in your comment in order to let them know about it, type an @ and then start writing the player's nickname. As soon as the correct name is listed, tap or click on it to tag that person.

- Use the quote and the spoiler features

These features can come really handy if you want to quote somebody's comment and when you participate in a contest.
Simply click on the symbol you can see in the picture below, and select quote or spoiler depending on what you need. 

Pounawea

Earning Stars and Badges (and becoming a King Legend)                                         

Stars represent your rank in the Community. The more points you get, the more stars you collect, the higher you rank!

How to get points?

Other Community members can react to your posts, with a "Insightful", a "Sweet" or a "Hehe" - The more of these your posts receive, the higher your points will be.



Additional points are also awarded if your posts are promoted by one of moderators or forum administrators. Promoted posts are listed in the "Best of” section of the forums.  

Another way is to answer questions posted by other members. If the person asking the question accepts your answer, you'll get points plus the sweet satisfaction to have helped someone! 

You also gain forum points by earning badges.

What are the Badges and how to earn them?

Each badge is like a sweet reward for achieving an action. Complete all the steps to collect all the badges! 
You also gain points by earning them, which will help you climb to the top of the leaderboard. 

You can see the full list of Badges here. 

Go to your profile to see how many you've collected!

What are the points needed for each level or how to become an Ultimate Legend?

You can read more around this (and many more things on how the community works) HERE.

Happy posting!

Pounawea

Levels, ranks, earning points and badges (and becoming a Community Legend)                  

What are levels?

Levels are your progression path inside the Community. The more comments you make and the bigger your contribution is, the higher you will rank. Go all the way up to becoming a Legend in the Community! (Although it seems like there are three other secret levels afterwards...)

What are points?

Points are scores you obtain from your engagement in the Community. The more points you have, the higher you can be in the ranks and the more you can access exclusive rewards.

But... What are points for?

Points are scores you obtain from your engagement in the Community. The more points you have, the higher you can be in the ranks. And the higher you are in the ranks the more perks and exclusive features that you will unlock!

On top of that, we have leader boards. On the Activity Section (and on every game's home page) you can see the top leaders of the week along with the all-time leaders. And what's even more exciting, we have prizes! HERE is a thread that explains the different prizes you get as you reach certain milestones (5.000 points, 10.000 points, 25.000 points and 50.000 points). But remember: you have to comment on that thread once you reach those milestones so that we can give you the amazing rewards that come with it!

How can you collect points?

Points can be obtained in 2 ways:

- by answering players' questions: 

• Every time you answer another player, you get 2 points. (Only your first answer to a question will award points)
• Every time a player selects your answer as the accepted answer you get 10 points!

And on top of that, there are badges connected to answers as well. If you want to make it to the top of our leader boards, we recommend you visit the "Somebody needs help" section of your favorite game to help players out and get as many points as possible!

- by earning badges:

Badges are obtained in 3 ways:

• By doing certain things (for example, commenting 50 times, or changing your avatar)
• By receiving certain reactions
• By being rewarded them by the CMs (this could be a competition badge, a superstar badge, an expert badge, etc)

As a general rule, exclusive badges (like Member of the Month or The Community Mastermind) give 25 points, whereas other easier badges (like First Dive) give 2 points. Depending on the tier and how difficult and exclusive they are, badges can give 0, 2, 5, 10, 25 or 50 points.

One color for each level - Green for level 1, Yellow for level 2, then Orange for level 3, Pink for level 4 and Silver is reserved for the real experts!

 

You can see the full list of Badges here. 

Go to your profile to see how many you've collected!