All sounds disappeared from my Candy Crush Saga game. How do I get them back?

Alina_Rionda

The game works well but has no sound. The icons look well my PC  is not mute.

Crusher18

Is the sound working for any of their other games? Have you tried all of the basic troubleshooting steps that King advise for PC problems with the game? You can find them here:

 https://www.youtube.com/watch?v=OESCE4Jj2tU

I hope this helps! 

Kimberly_Bruklis

Most of my games on Facebook have no sound.  I read on Facebook, that the issue isn't with Facebook, but rather the developer and they recommend contacting the developer of the game.  BUT.....it's odd how not only do none of the games I play by King have sound, but neither does the game I play by TAO.  So, that can't be a coincidence.  The issue is with Facebook.

Beverly_Walters

If you are using Google Chrome... You might not be aware that there is a auto mute for sounds for web games.  The solution is to go to Chrome. and in the URL (place where you go type web address)  Now type chrome://flags/autoplay-policy     Next scroll down to "No user gesture is required"   The words RELAUNCH should appear.  Click on these words and magically your sound should return.