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loading issues on windows phone

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Kenneth_Sippel
Kenneth_Sippel Posts: 1 Newbie
in Support

Starting Friday candy crush refuses to load and dumps back to Xbox live screen then nothing happens

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  • Crusher18
    Crusher18 Posts: 1,286 Level 2
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    Hey Kenneth. Try these tips it should fix any game problems on your Windows phone. :) 

    a. Close all apps and restart the device by pressing and holding the Power button until you see the "Slide down to power off" option. Then flick down. After it's off press the Power button to turn the phone back on.  

    b. Check for any updates for your device and apps: On Start, tap Marketplace or Store. If updates are available, tap Updates, and then tap Update all. 

    c. Clear the cache frequently by entering the Settings menu in Internet Explorer and choosing the delete history option.

    Good luck :) 

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