Wheres my f'ing gold!

Jonnyb

Ok.....here goes, for the second time! 

I tryed to purchase gold for £3.99 on candy crush. Message came up saying there was an error but dont worry no money has been removed from my account. So I tryed again another two time....same message. Next day I check my bank account and surprise! surprise! three lots of £3.99 have been taken! But no gold.

So I go too candycrush.com. click on help. Fill out the questionaire blah blah. 

Do I get a refund? No.

Do I get my gold? No.

Do I get an explanation? No.

What I get is an automated email telling me to come here and fill out another questionaire! Great!

Does king realise that obtaining money for goods and not supplying said goods or a refund is THEFT! Wake up! Sort this out!

MarkHawk

Hi Jonnyb! Sorry to hear you did not receive your gold bars. Please see the email we have send you. Thanks.

MarkHawk

Hi Jonnyb! Sorry to hear you did not receive your gold bars. Please see the email we have send you. Thanks.