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Gold Bars

Carol
Carol Posts: 45

Level 3
in Support

I received an email saying buying gold bars I could get up to 24 hours of game time offer expires Feb 16.  So I when against my better judgment and bought 50 but I did NOT getting any additional hours. 

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    edited February 2015 Answer ✓

    Hi Carol! Kindly get in contact with King Customer Care: http://candycrushsaga.com/facebook-help/en (click on more + click on "contact us")

    When you write then please also send your Facebook URL. You can find it on your profile page and it will look something like this: www.facebook.com/john.doe  or www.facebook.com/10354034546

    Once we have this we can look up your game account and identify the issue.

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    edited February 2015 Answer ✓

    Hi Carol! Kindly get in contact with King Customer Care: http://candycrushsaga.com/facebook-help/en (click on more + click on "contact us")

    When you write then please also send your Facebook URL. You can find it on your profile page and it will look something like this: www.facebook.com/john.doe  or www.facebook.com/10354034546

    Once we have this we can look up your game account and identify the issue.

Hey! Would you like to give us your opinion?

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