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How do I get a refund or get what I paid for?

Deanne_Bishop
Deanne_Bishop Posts: 1

Level 1

I purchased a valentines day package which included 2 hrs of lives, 20 gold bars and 6 boosters. I only received the gold bars and nothing else. I tried the restore purchases option and it did nothing. Apparently, there is no one to contact. Im wondering how to get my money back or to get what I paid for???

Answers

  • StuckInATree
    StuckInATree Posts: 4,755
    edited February 2015

    You can contact them, all you need to is go to the link below and tell them about your purchase issue :)

    if you include receipts it should make the process quicker. 

    http://help.king.com/contact

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Deanne! Sorry to hear you didn't receive the gold bars. Please see the email we send you so you can get compensated. Thanks.

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