Was at Level 765 and now am back to Level 39

Question

I just upgraded my phone to iphone 6, I was at level 765 on my iphone 5 and it has now put me back to level 39.  This is so frustrating, how to I get my levels back to 765? Please HELP!!!

Kate_Allender · Answer

Hi Kate! Did you have your old mobile connected to Facebook? If yes, the all your progress is stored there. All you have to do is to connect your new mobile to Facebook. Cheers :-)

THANKS...... so close, I am now back up to 560 but I don't remember connecting to facebook.... still have the old phone so I might try connecting to see if I can get the other levels!!! Thanks so much for your help

Wunderbaum · Answer

Hi Kate! Did you have your old mobile connected to Facebook? If yes, the all your progress is stored there. All you have to do is to connect your new mobile to Facebook. Cheers :-)