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Why do I loose the lives my friends have sent me when I exit Candy Crush?

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Mike_Valentine
Mike_Valentine Posts: 1 Newbie

When I exit Candy Crush I loose all the lives that my friends have sent me.  That causes me to have to either play all the lives or to re-ask for lives.  Some of the levels use up a lot of lives and are difficult to pass.  I do not understand why the lives are not kept.  I do not have this problem when playing on my tablet but it happens all the time on my computer.  I am beyond the episodes that are on Android and have to play on the computer or not at all.  Need help here. 

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  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
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    Hi Mike!

    Have you tried playing the game on King.com?

    Go to King.com and login. To sync your King.com account with your Facebook progress just follow these steps:

    1) Click on Settings

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows

    Once done your progress is synchronized and you can send and receive help.

    Cheers :-)

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