
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Mtokatly! Please check that the credit card used validates. If the problem persists then please attach a screenshot of the error you receive. Thanks.
Hi Mtokatly,
Please check your payments methods on Facebook: https://secure.facebook.com/settings?tab=payments§ion=methods
Please adjust/remove/add payments methods, then click save. You should now be able to complete the transaction.
Please remove any credit card info from your Facebook account. Kindly see this article: https://www.facebook.com/help/354773291362154
I still have the same problem please find a solution for me. Thank you.
I have sent so many requests to solve my problem and got no solution! Is there any body there?