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🌶️🍬 Hot & Sweet right now in Candy Crush Saga!

lost 76 lives 10 switch and 5 hammers

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Kaylee_Smith
Kaylee_Smith Posts: 3 Newbie
in Support

NEVER had a problem with this kept freezing so I uninstall and install and all my lives and other goodies are gone what do I do?

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  • Digger1
    Digger1 Posts: 235 Level 2
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    Oh no, I have heard of this happening before with friends. Do you play while connected to Facebook? Try to back up your game to your device before you uninstall the game. Also normally just an update of the game or restart of the device will resolve any freezing problems. Sorry to hear that you had this problem though, hopefully it won't happen again in the future. 

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