How do I open my candy crush saga after updating in my iPhone. The game loads but unable to play

Janet_Stone

My candy crush will not open after I updated on my iPhone. Any suggestions .the game will load but not let me play a level. My screen just goes black

Tune_D

Hi Janet, have you checked for updates for your iPhone and Apps? I'd like to advise you to do a restart too. If your iPhone belongs to one of the first three generations of iPhones, then it's likely that you won't be able to play anymore on your iPhone. If it's an iPhone 4s or later and it doesn't work, then uninstall the App and re-install it afterwards. Be careful, if you don't play on Facebook or King.com and if you haven't synchronised your progress, you'll lose all your progress.