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Incomplete purchase of the spring promo

Aafke_van_Strien
Aafke_van_Strien Posts: 1

Level 1

Hello,

I bought the package deal(promo) with 50 gold bars and a lot of extra's(boosters and the two hours play), but I only received the gold bars and nothing else. I'm very disappointed. 

I already tried to reset the in app purchase in the settings menu, but it did not work. 

Answers

  • sunflowerjulez
    sunflowerjulez Posts: 1

    Level 1

    I had this same issue but I received nothing at all.  Thought I didnt complete purchase and tried a second time and nothing. mI'm not happy since I was charge twice and got nothing in return except an auto reply telling me to join King Care to solve my issue.  I'm thinking I just learned a $12 lesson.  Don't purchase digital data ever.

  • Scarp
    Scarp Posts: 2

    Level 1

    Same problem here. I got the 20 gold bars purchased but no boosters and no 2 hours of unlimited play. Such a rip off! It seems like such a scam!

  • Scarp
    Scarp Posts: 2

    Level 1

    Same exact problem and still no response!

  • pangy22
    pangy22 Posts: 1

    Level 1

    Same issue here! Who do we contact?

Hey! Would you like to give us your opinion?