only candy crush saga not loading

Nancy_Suares

all other king games are ok except candy crush saga which is not loading. When v click on it the game area doesn't come. the main king orange coloured screen doesn't come but instead it is completely blank. please help me!!! 

Digger1

Check out the answer that I gave to another player, it may help you out too  

https://care.king.com/en/candy-crush-soda-saga/my-candy-crush-soda-will-only-load-so-far