Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Have you tried all of the normal troubleshooting for problems with games freezing or not loading on Facebook? Make sure that you have the latest version of Java installed and that you regularly clear the cache. Failing that test another browser, Chrome works best for me.
King have also made a really useful video, check it out:
https://www.youtube.com/watch?v=OESCE4Jj2tU
Let us know how you get on with this, and if the game performs better for you.