Customer Service Lacks- Missing Gold Bars

Melissa_Case

Bought Gold Bars, and your "lack of" Service Representative said I bought something I did not buy (bubble gum).  I have given screenshots to prove it and all the idiot keeps saying is "We would not take gold bars if you did not purchase something"...  Well  you did-- and I did not buy them.  How many emails must I send to get this resolved?

Tony_Mc

Hi Melissa, thanks for notifying us. We are investigating the issue for you.

Tony_Mc

Hi Melissa, thanks for notifying us. We are investigating the issue for you.