Sign Up!

Cannot log into Facebook on my Android inside Candy Crush Saga.

Options
Segar
Segar Posts: 1 Newbie

Changed my Facebook password recently and then was unable to log into Facebook inside Candy Crush Saga on my Android. I have no problems on Facebook on my PC. I uninstalled and cleared all Storage and Cache data on my android and then reinstalled but now I have the same problem and have lost my progress on the android. Still good on my PC. Why will my android Candy Crush Saga game not log into and sync with Facebook progress?

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
    Options

    Hi Segar! Do you get the dialog box asking for your Facebook username/password or does your mobile try to autoconnect with previous settings? 

    Please make sure that case sensitivity can matter - some keyboard inputs starts with a capitalized letter.

    I suggest you try changing your Facebook password to a temporary simple password - for instance eight lowercase letters without any special characters - the boot the game on your mobile device and try this password. If everything is OK you can change to a password with a higher security level.

    Cheers :-)

Hey! Would you like to give us your opinion?