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Level 1
When loading candy crush saga it usually sticks at 78% and won't load. Keep refreshing often doesn't work. Sometimes get an error 404 message before next game can load
Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com
If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out
https://www.youtube.com/watch?v=OESCE4Jj2tU
You'll be back crushing Candies in no time