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Level 1
You need 4 coconuts and 4 cherries to beat the level, but you never see the fourth coconut. I have been through this level several times now, and the fourth coconut never seems to drop. I had 23 moves left and had all my cherries and all but one coconut... in 23 moves the last coconut never dropped? It's always a coconut!
This doesnt answer the question of how to do level 963https://www.youtube.com/watch?v=oBING0wuurY
Hi Leah. I just completed level 962 and have attached the video. I played on Facebook and didn't experience the problem you are having. Which platform are you playing on?