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Game crashes
Katya_Marinkova
Posts: 6
Level 2
in Support
Hello,
Few days ago I started to have problems playing Candy crush. When I pass a level instead of moving to the next one the gaming area become white and nothing else happens. I have to reload the page and I loose the lifes sent from friends. Also when I choose to use a booster or two an error occurs. And again I have to reload the page and loose the boosters I wanted to use and a life.
My Firefox and Adobe flash player are up to date. I have no idea what might be the problem. Help me please because practically it's not possible to play the game.
Thank you.
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Best Answer
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Make sure your cache and internet history is clean, if you haven't done it in a while some pages will have trouble loading. Another thing to do is try in another browser to see if the issue is related to that.
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Answers
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Make sure your cache and internet history is clean, if you haven't done it in a while some pages will have trouble loading. Another thing to do is try in another browser to see if the issue is related to that.
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