my candy crush game in facebook is stuck loading at 78%, how can I get it back so I can play?

nana9597

when I try to play, the game gets stuck at 78% when loading. It has been 2+ weeks since I have been able to play. I use a mac book pro and I am in the 240(?) game range. I don't remember the exact game number. How can I fix this?

Crusher18

I answered a similar question for a player, I hope the troubleshooting can help you too- 

https://care.king.com/en/candy-crush-saga/why-candy-crush-not-contonuing-in-loading