not loading

lesliesuarez

using a desktop. it's been a week. please help. what happened? i sent you a question last week. no answer yet. please please.

Crusher18

Hey there! I answered a similar question for someone else recently. I think the answer may help you out too- let me know how you get on. 

https://care.king.com/en/candy-crush-saga/why-candy-crush-not-contonuing-in-loading

Crusher18

Hey Lesliesuarez, can you see my answer? 

Edmund_Co

Hey Lesliesuarez, can you see my answer? 

hi crusher 18! I have tried the solution provided in the youtube tutorial but nothing seems to work. I've been having the same problem but mine stops at 4%.