zopim Life Chat

Maureen-3

Keeps poping up in yor site...is it safe???what is it about?

Describe your question in more detail here (at least 80 characters please)

Justin777

Is it a safe feature tho? why would it need my name and email to chat with me?

MarkHawk

Hi Justin777,

Zopim chat is safe and easy to use. You may visit the site here for more details: https://www.zopim.com/

To initiate a chat with the King staff please use any desired username - for instance 'Justin777' or similar. The email feature will make sure you receive a reply later in case all King staff members are busy. In case you do not want to provide your real email address you may choose to use a temporary one - for instance http://getairmail.com/

Thanks

Ellen_Carlos

I spoke with the people at Zopim.  Here is the chat transcript that we had about 2 seconds after I open their chat window: 

Prince: Hello there!

Ellen: I want to chat with King.com. How do I find their chat window?

 Prince: Oh, sorry but this is Zopim.com - It seems that you were redirected to us from a website that uses our chat app. Please go back to their website and use the widget from there instead.

Ellen:  I have searched on their website for Zopim and live chat to no avail.  Just a picture of your chat window in a question/answer column

Prince: Actually we are Zopim.com

Ellen:  I understand.  Where would I look?

Prince:  On the webpage itself.

Ellen That’s the way it is on most webpages.

Prince: You must go back to their website so that you can chat with them

Ellen:  I will. how do I find the window there? Is it the same window that I am typing in right now?

Prince: The widget should show automatically

Ellen: I can't find it there.  Anything you can do to help?

Prince: Yes Ellen. Probably they have disabled the chat widget that's why it's not showing

Ellen: So they can just turn it on and off at will? That's not very friendly. That is interesting. Thanks for the info. I wish they were as responsive as you are.

Prince: I am really sorry Ellen but we only provide the chat software. We do not have access to their business and services

Ellen:  Sorry to bother you. King.com needs some assistance with their chat services.  Thank you.  Bye